Services offered by Heng-Gref include

• Medical Assistance

• Travel Assistance

• Site Survey

• Training

• Legal Assistance

• Security Assistance

• Cost Containment

Medical Assistance

Heng-Gref has established a regional network of correspondent doctors and administrative personnel to respond promptly to all calls for assistance. 

Professional services provided by Heng-Gref are as follows:

• Emergency medical evacuation and repatriation services 

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• Land ambulance transfer

• Medical referral to specialists / hospitals

• Hotel / home visit and consultation

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• Repatriation of mortal remains 

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Travel Assistance

In addition, Heng-Gref is able to assist your clients on the following:

• Reimbursement of medical/dental expenses

• Book & guarantee of medical expenses to specialists / hospitals

• Book & guarantee of air tickets

• Car / limousine transfer 

• Book & guarantee of hotel accommodation

• Cash advances

• Claims of loss baggage  

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Site Survey 

In addition, Heng-Gref is able to conduct site survey for off shore or remote site clinics or development. After the survey, reports and recommendations will be forwarded with an evacuation plan.

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Training

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Legal Assistance

Heng-Gref has an established network of legal advisors and lawyers to advise your client on legal matters.  

Security Assistance 

In the event of political unrest in this region, Heng-Gref will provide evacuation assistance to move clients to a more stable country. In 1998, when there was political unrest in Jakarta, Heng-Gref evacuated clients and individuals out of Jakarta to Singapore or Bali via chartered aircraft.  

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